cvb99 Responsible Gaming — Your safety is our priority
cvb99 believes that gambling is a form of entertainment — not a problem. We are committed to helping you stay in control and play safely.
What is responsible gaming and why is it important?
cvb99 is a trusted online betting and casino platform in Bangladesh. We want every player to enjoy themselves within their limits. Responsible gaming means maintaining conscious control over your time, money, and mental well-being. No game or bet should have a negative impact on your life — that is our core principle.
Online gaming is a legitimate and enjoyable form of entertainment, but for some people it can become an addiction. That is why cvb99 actively provides various protective tools — such as deposit limits, self-exclusion, session time-outs, and 24/7 support services.
Important: cvb99 is for people aged 21 and above only. Minors are not permitted to use this platform under any circumstances.
For adults only
To open an account and play at cvb99, you must be at least 21 years old. Age is verified at the time of registration. Please do not allow minors to access this site.
Our Protective Tools
cvb99 helps you play safely and in a controlled manner through these features.
Deposit Limits
Set the maximum amount you can deposit per day, per week, or per month. The minimum deposit is ৳200. When you set a limit it takes effect immediately, but increasing a limit requires a 48-hour waiting period — to prevent impulsive decisions.
Self-Exclusion
If you feel you need a break from playing, use self-exclusion. Your account can be fully closed for a set period (from 30 days to permanently). During this time, no bonus or promo offers will be sent to you.
Time-Out and Break
Take a temporary break for 24 hours up to 6 weeks. During this time you will not be able to log in to the platform. A short break often serves as the first solution to a problem.
Session Time Limit
Set a limit on how long you play in one sitting. When the set time is up, a notification will appear automatically and, if needed, you will be logged out of your account. This is effective for avoiding long sessions.
Reality Check
At regular intervals you will be reminded how long you have been playing and how much you have spent. This transparency helps you make informed decisions.
24/7 Support
Contact our Bengali-speaking live chat support team at any time. If you have any concerns about gambling, you will receive immediate assistance — without judgment.
Signs of Problem Gambling
If the following signs appear, it may mean that you or someone you care about needs help. Being aware in time makes it possible to keep the problem under control.
- Placing more bets to recover losses
- Hiding gambling from family or friends
- Betting beyond your means and borrowing money to gamble
- Being unable to stop, failing repeatedly despite trying
- Neglecting work, studies, or family responsibilities
- Feeling anxious or restless while gambling
- Playing to escape stress, loneliness, or depression
What to do to keep yourself safe
Set a budget
Allocate a fixed amount each month for entertainment and spend only that amount. Never play with money set aside for rent, food, or savings.
Set time limits
Play at a specific time of day and for a set duration. Avoid playing late at night or during work hours.
Do not aim to win
See gaming as entertainment, not a source of income. Every game is independent — previous results do not determine future outcomes.
Take regular breaks
Avoid long sessions. Use the time-out feature to give yourself automatic breaks.
Where to go if you need help
cvb99 is always ready to help directly. Feel free to reach out to our team.
Live Chat
Get support in Bengali 24 hours a day, 7 days a week through the live chat widget on any page of the site. This is the fastest way to get immediate help.
Email Support
Email us about anything related to responsible gaming:
[email protected]
We try to respond as quickly as possible.
Account Restrictions
To set deposit limits, a time-out, or self-exclusion on your account, let the support team know directly — they will take action promptly.
FAQ Page
You can find answers to common questions about responsible gaming, setting limits, and account management on our FAQ page.
Our Policies and Commitments
Minor Protection Policy
cvb99 is strictly committed to preventing minors from registering. An age verification process is followed at the time of registration. If an account holder is found to be a minor, that account will be closed immediately and all balances will be forfeited.
- Date of birth verification is mandatory at registration
- Identity verification is requested for suspicious accounts
- The use of parental control software is recommended for the protection of minors
Commitment to Fair and Transparent Play
We believe in fair play and transparency. All games at cvb99 are powered by verified software providers and secured with SSL encryption. Every transaction you make is encrypted.
- All games are independently tested
- Personal and financial information is fully protected
- Withdrawal processing time 30 minutes to 3 hours — transparent and fast
- Minimum withdrawal ৳1,000
Bonus and Promotion Policy
cvb99 offers a welcome bonus of 120% on your first deposit, up to ৳10,000, with a 25x wagering requirement. We honestly disclose all terms and conditions so you can make informed decisions. No bonus offers are made during self-exclusion.
Data Protection and Privacy
Your personal information will never be sold to third parties. Responsible gaming data such as self-exclusion records are completely confidential and stored solely for protection purposes. Read our Privacy Policy for more details.
Frequently Asked Questions about Responsible Gaming
Play safely, enjoy responsibly
We are committed to keeping your experience at cvb99 safe and controlled at all times. Play our games, ask questions, or get direct support.